Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Website Access

WalkEase Store grants you a limited license to access and make personal use of this website. You may not download, modify, or reproduce any content without our express written permission.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, product designs, and images, is the property of WalkEase Store or its content suppliers and protected by international copyright laws.

2. Product Information

2.1 Product Descriptions

We strive to accurately display our products (Flats, Hiking, Loafers, Sandals, Sneakers & Athletic Shoes) through descriptions and images. However, slight variations in color or texture may occur due to monitor settings.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.

3.2 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. By submitting payment information, you confirm you have the legal right to use the payment method.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

4. Shipping Policy

4.1 Shipping Areas

We ship globally excluding Asia and certain remote regions. Customers are responsible for any customs fees or import taxes.

4.2 Shipping Options

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after 1-2 day processing)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after processing)

4.3 Delivery Issues

While we use reliable carriers, we cannot guarantee delivery times and are not responsible for delays caused by carriers or customs.

5. Returns and Exchanges

5.1 Return Policy

You may return unworn, undamaged items with original packaging and tags within 15 days of delivery. Proof of purchase is required.

5.2 Non-Returnable Items

• Sandals showing signs of wear or tried on without protective socks
• Final sale or clearance items
• Gift cards

5.3 Return Process

1. Contact us at [email protected] with your order details
2. Receive Return Authorization Number (RAN)
3. Ship items to our returns center at 2218 Quilly Lane, Columbus, US 43215

5.4 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login information.

6.2 Accurate Information

You must provide accurate, current, and complete information during checkout, including shipping address.

6.3 Prohibited Conduct

You agree not to misuse our website, including attempting to gain unauthorized access or interfering with site functionality.

7. Liability Limitations

7.1 Product Use

WalkEase Store is not liable for any injury or damage resulting from improper use of our footwear products.

7.2 Website Availability

We strive to keep our website available but are not liable for temporary unavailability due to technical issues.

7.3 Maximum Liability

Our maximum liability to you for any claim related to your purchase is limited to the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect and use your information.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

10. Governing Law

These Terms shall be governed by the laws of the State of Ohio, USA, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms, please contact us at:

WalkEase Store
2218 Quilly Lane
Columbus, US 43215
Email: [email protected]